Privacy Policy

Item descriptionThis Privacy Policy describes our practices with regard to the information that we collect when you use the Site, what we do with such information and how we protect it. For the purpose of relevant data-protection and privacy laws, the data controller is Frances-Elane Writes. Please see our Terms & Conditions for more information about Frances-Elane Writes and the basis on which we provide the Site. Some of the capitalized words used in this Privacy Policy are defined in our Terms & Conditions.

We strive to protect the privacy of Site users. We encourage all users to act responsibly and with care when it comes to their personal information and that of others. Please read this Privacy Policy to understand how the information you provide to us is used.

Please note that by visiting and using the Site, you acknowledge the use of your information and the use of cookies, as described in this Privacy Policy.

  • If any material changes are made in the way the Site collects, uses and/or shares personal information, you will be given prominent notice of those changes. Changes will not, without your consent or another legal basis for doing so, be applied to any personal information that was previously collected from you.

  • We may collect, use, store and transfer different kinds of personal data about you which you have chosen to provide us with when you contact us. We have categorized this personal data together as follows:

    • Identity Data includes first name, last name or similar identifier.

    • Contact Data includes your email address.

    • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We may also process your information:

    • Where it is necessary for the performance of a contract we’ve entered into with you.

    • Where we need to comply with a legal or regulatory obligation.

      We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

      If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

      Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

  • In addition we may collect information that does not represent personal data for a variety of purposes as set out below:

    Anonymous analytics data

    Like many companies who operate websites, we collect basic information about your use of our Site, such as the number and duration of visits to the Site, your user type or category and details of which particular pages have been visited. We do not combine this information with any other information that could identify you personally. We use this information to analyze how the Site is functioning and how it is used by our users, to help us maintain and improve the Site on an ongoing basis.

    Performance data

    While using the Site, certain information is automatically logged about how you are using the Site to analyze performance and usage of the Site. This information may include the URL of the website that linked you to the Site, your IP address and the pages you visit while on the Site. The IP address indicates the location of your computer on the internet. We use this information to analyze how the Site is functioning and how it is used by our users, to help us maintain and improve the Site on an ongoing basis.

    Third-party analytics data

    Like many companies that operate websites, we allow carefully selected third parties to set cookies in order to capture analytics information, where permitted. When you use social-media functionality on the Site, analytics cookies may be set to measure usage. This information may be linked to your device, but otherwise is collected in a way that does not identify you personally.

  • While you are using the Site, certain information is logged about how you are using the Site to analyze performance and usage of the Site. This information may include, for example, the URL of the website that linked you to the Site, your IP address and the pages you visit while on the Site. The IP address indicates the location of your computer on the internet.

    A “cookie” is a small data file that is sent to your browser from a web server and stored on your device’s hard drive. References below to “cookies” also include other means of automatically accessing or storing information on your device. Many browsers are set to accept cookies by default. You have the ability to accept or decline cookies as you prefer.

  • We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected such data, including for the purposes of satisfying any legal, accounting or reporting requirements.  After such time, those data may be retained in fully anonymised form, and then used in order to improve our services.

  • The Site contains links posted by us to third-party websites (including social networking platforms) that we do not operate or control and that are not subject to this Privacy Policy. Please note that we are not responsible for the content or privacy practices of external sites. Please read our Terms & Conditions for further information on this link. We strongly recommend that you read the privacy policy policy of any such website that you visit before disclosing any information via such website.